Legal Information

Complaints Procedure

We’re really sorry to hear that not everything has gone to plan on your trip. Please use the form below to tell us what happened, and we’ll do our best to help resolve the issue with you.

Health and Safety

To report an accident, injury or incident during a trip, please use our  Accident and Incident Report form.

Once an incident has been reported, we will be happy to discuss your experience further in case you require further support. We will also keep a record of your report in order to review at the end of each season.

Referral Scheme

New bookings made for all trips made on www.euroventure.com using a personal referral link will earn the referrer a percentage commission. In addition to this, the referee will receive a percentage discount on their booking. The exact percentages will be agreed between Euroventure and the referrer

For the incentive and discount to be redeemed, the referee must have booked their trip using the link shared by the referrer. The discount is not redeemable on existing bookings, transport-only bookings,

The discount is not applicable in combination with any other offer or incentive.

The incentive will be paid to the referrer via bank transfer only, at the time of return of the referee’s trip. If the booked trip is cancelled before departure the incentive will not be redeemable.

The discount will only be applied after the referee’s booking has been made online. The referee must quote the code at initial enquiry and not afterwards. It cannot be used retrospectively after the initial enquiry.

Euroventure reserves the right to amend, waive, withhold or withdraw this offer at any time without notice.